NONPROFIT CONSULTANT STUDY GUIDE

Study Guide - Nonprofit Domain Expertise

This section contains the links for Nonprofit Domain Expertise (18% of the exam).

Fundraise with Nonprofit Cloud

Learn how to manage donors and donations with Nonprofit Success Pack and Salesforce.

Manage Programs with Nonprofit Cloud

Improve your service delivery with Salesforce for Nonprofits.

Engage Constituents with Nonprofit Cloud

Develop and maintain impactful relationships with your clients and supporters.

Administer Nonprofit Success Pack (NPSP)

Learn the basics for implementing Nonprofit Success Pack. 

Manage Volunteers for Nonprofits

Volunteers for Salesforce (V4S) Basics

Campaign Basics

Learn how to organize and track marketing efforts with the full potential of campaigns.

AppExchange Basics

Extend the power of Salesforce with solutions and services from AppExchange.

Study Guide - Introduction to Nonprofit Cloud

This section contains the links for Introduction to Nonprofit Cloud (20% of the exam).

Salesforce.org Nonprofit Cloud Basics

Get to know Nonprofit Cloud and how it can help power your mission.

Study Guide - Nonprofit Cloud Implementation

This section contains the links for Nonprofit Cloud Implementation (21% of the exam).

Governance Basics

Learn the Salesforce approach to managing technology projects and teams.

Study Guide - Nonprofit Cloud Data Management

This section contains the links for Nonprofit Cloud Data Management (11% of the exam).

Salesforce Connect

Access, display, and integrate data from an external data source in real time.

Large Data Volumes

Plan for and work with large data volumes within Salesforce.

Duplicate Management

Resolve and prevent duplicates to increase user confidence in your data.

Data Modeling

Give your data structure with objects, fields, and relationships.

Data Management

Learn how to import and export data in Salesforce.

Apex Triggers

Write Apex triggers to perform custom database actions.

 Study Guide - Nonprofit Cloud Analytics

This section contains the links for Nonprofit Cloud Analytics (6% of the exam).

Reports & Dashboards for Lightning Experience

Visualize key business metrics in real-time using Lightning Experience.

Fundraising Reports and Dashboards with Nonprofit Success Pack

Access real-time reports and charts to visualize your fundraising metrics.

Organizational Alignment (V2MOM)

Use the V2MOM process to get aligned on goals and strategies across the company.

Application Lifecycle and Development Models

Learn how to use application lifecycle and development models on the Lightning Platform.

Drucker School—Organizational Change Leadership

Stay competitive with the Drucker principles for driving change within your organization.

Module

Service Cloud for Lightning Experience

Set up customer service for your business.