This section contains the links for Nonprofit Domain Expertise (18% of the exam).
Learn how to manage donors and donations with Nonprofit Success Pack and Salesforce.
Improve your service delivery with Salesforce for Nonprofits.
Develop and maintain impactful relationships with your clients and supporters.
Learn the basics for implementing Nonprofit Success Pack.
Volunteers for Salesforce (V4S) Basics
Learn how to organize and track marketing efforts with the full potential of campaigns.
Extend the power of Salesforce with solutions and services from AppExchange.
This section contains the links for Introduction to Nonprofit Cloud (20% of the exam).
Get to know Nonprofit Cloud and how it can help power your mission.
This section contains the links for Nonprofit Cloud Implementation (21% of the exam).
Learn the Salesforce approach to managing technology projects and teams.
This section contains the links for Nonprofit Cloud Data Management (11% of the exam).
Access, display, and integrate data from an external data source in real time.
Plan for and work with large data volumes within Salesforce.
Resolve and prevent duplicates to increase user confidence in your data.
Give your data structure with objects, fields, and relationships.
Learn how to import and export data in Salesforce.
Write Apex triggers to perform custom database actions.
This section contains the links for Nonprofit Cloud Analytics (6% of the exam).
Visualize key business metrics in real-time using Lightning Experience.
Access real-time reports and charts to visualize your fundraising metrics.
Use the V2MOM process to get aligned on goals and strategies across the company.
Learn how to use application lifecycle and development models on the Lightning Platform.
Stay competitive with the Drucker principles for driving change within your organization.
Set up customer service for your business.
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